The Marshal’s Office of the Podkarpackie Region in Rzeszów (hereinafter referred to as “the Office”) has created the regional tourism portal podkarpackie.eu funded by the regional budget.

The Office is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities. This accessibility statement applies to the website podkarpackie.eu.

• website publication date: 2020-03-07
• date of the last significant update: 2020-03-07

Compliance status with the law

The website complies with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities.

• the homepage does not contain a sitemap or search engine.
• the homepage has a different appearance compared to subpages.

Text presentation enhancements on the website:

• high contrast in Windows 10: Press the combination of the left Alt + left Shift + Print Screen keys.
• text enlargement (Edge/Chrome/Mozilla):

• Ctrl + plus sign (+): Enlarge text by 25%.
• Ctrl + minus sign (-): Reduce text by 25%.
• Ctrl + zero (0): Reset the text enlargement level to default.
• Ctrl + scroll up: Enlarge text.
• Ctrl + scroll down: Reduce text.

Standard keyboard navigation shortcuts can be used on the website:

• Tab key: Move forward through all active elements on the page, including selected menu items.
• Shift + Tab keys: Move backward through all active elements on the page, including selected menu items.
• Home and End keys: Move the view to the beginning and end of the page.
• PgUp and PgDn keys: Scroll the view up or down by one screen.
• Enter key: Activate the selected active element, including menu items.
• Up/down arrow keys: Navigate through vertical menu items.
• Left/right arrow keys: Navigate through horizontal menu items.

Accessibility statement preparation:

• Date of the statement: 2022-12-20
• The statement was last reviewed and updated on: 2023-03-23
• The statement was prepared based on a self-assessment.

Feedback and contact information:

• For the consideration of comments and suggestions, please contact Mirosław Gieroń.
• Email: dostepnosc@podkarpackie.pl
• Phone: +48 17 747 68 11.

Everyone has the right to:

• Report comments regarding the digital accessibility of the website or its elements.
• Submit a request for ensuring digital accessibility of the website or its elements.
• Request the provision of inaccessible information in an alternative format.

The request should include:

• Contact details of the person making the request.
• Indication of the page or element of the page to which the request relates.
• Indication of a convenient form for providing information if the request concerns the provision of inaccessible information in an alternative format.

The consideration of the request should take place promptly, no later than within 7 days. If accessibility cannot be ensured or access in an alternative format is not possible within this period, it should be provided no later than within 2 months from the date of the request.

Complaints and appeals:

Complaints about failure to meet these deadlines or refusal to fulfill a request can be submitted to the supervisory authority by mail or electronically to the following address:

• Supervisory authority: Marshal’s Office of the Podkarpackie Region in Rzeszów
• Address: al. Łukasza Cieplińskiego 4, 35-010 Rzeszów
• Email: urzad@podkarpackie.pl
• Phone: +48 17 850 1700

Complaints can also be lodged with the Commissioner for Human Rights.

 

Architectural Accessibility:

The Marshal’s Office of the Podkarpackie Region in Rzeszów is located in the following buildings:

• The main Office building at Aleja Łukasza Cieplińskiego 4 in Rzeszów.
• Ul. Towarnickiego 3a in Rzeszów.
• Ul. Lubelska 4 in Rzeszów.
• Ul. Poniatowskiego 6 in Rzeszów.
• Sienkiewicza 86 in Tarnobrzeg.

The buildings housing the offices of the Marshal’s Office of the Podkarpackie Region in Rzeszów are located at:

• Ul. Kościuszki 7 in Mielec, ground floor.
• Ul. Kościuszki 2 in Przemyśl.
• Ul. Staszica 20 in Krosno.

The main Office building is located at Aleja Łukasza Cieplińskiego 4 in Rzeszów.

The building located at Aleja Łukasza Cieplińskiego houses the following offices:

• Chancellery of the Regional Parliament,
• Chancellery of the Regional Board,
• Organizational and Legal Department,
• Budget and Finance Department,
• Regional Operational Program Management Department,
• Regional Economy Department,
• Certification Office for ROP 2014-2020 Expenditures,
• Implementation Department for Infrastructure Projects of the Regional Operational Program,
• Health and Social Policy Department,
• Agriculture, Geodesy and Property Management Department,
• Rural Development Programs Department,
• Roads and Public Transport Department,
• Promotion, Tourism and Economic Cooperation Department,
• Security and Classified Information Protection Office,
• Occupational Health and Safety Multi-Person Position,
• European Funds Information Office,
• Ownership Supervision and Economic Analysis Office,
• Internal Audit Office.

The location of the building in the center of Rzeszów allows for access by public transportation or the use of publicly accessible parking lots, including parking zones with dedicated spaces for people with disabilities.

To reach the main office of the Marshal’s Office of the Podkarpackie Region from Aleja Piłsudskiego, you can take buses 2, 3, 7, 14, 30, 33, 34, 36, and from Aleja Cieplińskiego, you can take buses 0, 2, 3, 7, 8, 10, 11, 14, 15, 18, 23, 26, 28, 30, 34, 35, 36, 38, 45, 58, 59.

The building has a main entrance from Aleja Łukasza Cieplińskiego, appropriately paved with the required width marked as Entrance A, while Entrance B is located at the back of the building.

The entrances are at sidewalk level and allow for easy access with wheelchairs, strollers, or luggage.

The doors to the government building open automatically.

Behind the main automatic doors, there is a vestibule with sufficient maneuvering space. Straight ahead, there are glass doors with handles and self-closers, opening outward, leading to the main lobby. The doors are within the sight of the porter, who can provide assistance to those entering.

In the parking lot on Aleja Łukasza Cieplińskiego, designated and marked parking spaces are reserved for people with disabilities.

The street curbs are integrated, allowing wheelchair access for individuals with disabilities, as well as for those with strollers or luggage.

1. In the lobby, the porter’s lodge is located on the left side of the main entrance. To obtain assistance, please approach the porter’s lodge staff. There is an induction loop at the porter’s lodge.
2. In the lobby, an accessible toilet for people with disabilities is located on the right side of the main entrance, behind the stairs.
3. On the left side of the porter’s lodge, there is a Stakeholder Service Point designed for everyone, especially those with diverse needs.
4. The General Office is located on the left side of the main entrance to the government building, behind the porter’s lodge.
5. On the right side of the entrance, there is an information board displaying the layout of the rooms in the office and an information kiosk showing the distribution of important points in the lobby.
6. The corridors in the building allow for easy movement of wheelchair users. The surfaces of internal stairs and walkways are made of non-slip materials, ensuring safety.
7. There are two elevators in the building equipped with an audio, visual, and Braille system, suitable for transporting people with mobility difficulties.
8. Accessible toilets are available on each floor of the building.
9. On the high ground floor, a person with a disability can access it using electrically powered platforms installed near the stairs at the low ground floor level in the lobby.
10. Access is provided to a person with an assistance dog or a guide dog to the building and all its premises.
11. The conference room is equipped with an infrared (IR) system that supports hearing through headphones.
12. There is an evacuation chair in the building.
13. There are no Braille markings in the building (except in the elevators) or contrast markings or enlarged print for blind and visually impaired individuals.
14. There is no tactile or voice information about the layout of the rooms in the building.

 

You can view the infographic of the lobby in the main building.

 

At the main entrance to the Office (A) from Aleja Cieplińskiego and in the main lobby, there are Totupoint markers providing information on how to navigate through the main lobby.

On the right side of the main entrance (A), there is a simple tactile map informing about the most important points in the main lobby of the Office.

Deaf and hard-of-hearing individuals can make use of an on-demand sign language interpreter service when conducting their affairs through a dedicated website.

This service is provided through the participation of a sign language interpreter when handling matters for a petitioner of the Marshal’s Office of the Podkarpackie Region who requires this type of service.

To avail this service, the stakeholder should provide information about this need by:

• Submitting a completed registration form at the General Office located at Aleja Łukasza Cieplińskiego 4, at least three working days before the planned date of handling the matter (except for urgent situations), between Monday and Friday, from 7:30 AM to 3:00 PM,
• Completing the registration form electronically and sending it to the email address: urzad@podkarpackie.pl, at least three working days before the planned date of handling the matter (except for urgent situations),
• Sending the completed registration form by fax to: (17) 850 17 01,
• Sending a photo of the completed form via SMS to the number: 609 702 711.
• Contacting the employee directly through the dedicated website.

The registrations will be confirmed by the employees of the Organizational section of the Department of Organizational and Legal Affairs, who are responsible for ensuring proper assistance for individuals experiencing permanent or temporary communication difficulties in their contacts with the regional self-government authorities. An employee of the Marshal’s Office of the Podkarpackie Region will contact the stakeholder to confirm the provision of this service.

 

Additional information about the architectural and informational-communicational accessibility of other locations of the Office (author – Edyta Terczyńska, Coordinator for Architectural and Informational-Communicational Accessibility, phone: 17 747 63 24):